Privacy Policy

At AIM Infotech, your privacy is extremely important to us. This Privacy Policy explains how we collect, store, use, and protect your personal information in accordance with PIPEDA — Canada’s Personal Information Protection and Electronic Documents Act.

1. Information We Collect

We may collect the following information:

• Personal information such as name, email, phone number, and business details.
• Technical data like IP address, browser type, device information.
• Usage data including pages visited, time spent, and website interactions.
• Project-related files you voluntarily share for service delivery.

2. How We Use Your Information

Your information is used for:

• Providing, managing, and improving our IT and digital services.
• Handling inquiries, support tickets, and consultations.
• Processing payments, invoices, and client records.
• Sending service updates or newsletters (optional).
• Enhancing website functionality and security.

3. Consent

By using our website or submitting personal information, you consent to our data practices. You may withdraw consent anytime by contacting us.

4. Data Protection & Security

• Secure servers and encrypted systems where applicable.
• Limited internal access to sensitive data.
• Routine updates and security patches.
• Industry-standard cybersecurity measures.

5. Sharing of Information

Your data is NOT sold or rented. We only share information when:

• Required by law or regulatory authorities.
• Working with trusted third-party vendors (hosting, payment providers, analytics).
• Necessary to deliver your requested services.

6. Cookies & Tracking Technologies

Our website uses cookies and analytics tools to enhance user experience and track performance metrics. You may disable cookies via your browser settings.

7. Third-Party Services

Services like Google Analytics, AWS, Azure, or payment processors operate under their own privacy policies. We are not responsible for data handling by external providers.

8. Data Retention

We retain your information only as long as needed to fulfill the purpose it was collected for, meet legal obligations, or resolve disputes.

9. Your Rights (PIPEDA)

• Request a copy of your personal information.
• Request correction or updates to your data.
• Withdraw consent at any time.
• Request deletion where applicable.

10. Policy Updates

We may update this Privacy Policy as needed. Continued use of our website confirms acceptance of the latest version.